EXACTLY the same experience as the previous reviewer , ordered 29th December, appreciate we were all on Christmas holidays but no acknowledgement of the order was received. when I rang I got all the normal crap "oh our systems aren't working well sorry" they eventually acknowledged and told me delivery 16th January, its on its way track here !!! no tracking link, when I rang apparently the tracking details are released to tell their courier its ready to collect from them !! no chance when i rang its actually not ready and the container hasn't arrived from Italy. So why send tracking !! they offered £30 refund and said it should be ready early Feb. Guess what didn't arrive so I suggested as we were away get everything ready for after 14th Feb which they agreed would happen . …. No it didn't and despite them saying its on the way I requested a refund the same refund process for the £30 which arrived same day .. now they want 7/10 days to refund and surprisingly still hasn't arrived so I started a cash back with my card provider . Don't order from these guys they don't have the stock and use your money to finance their containers. in fact they are complete liars. Not to be trusted at all I expect some Bull S**T response but don't be fooled they are not to be trusted.
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