I bought a 4 fruit tree pack on offer in July 2025. The delivery was slow and it was baking hot. When the delivery finally arrived - the trees were dry and did look dead. However, as advertised, they had a 5 year warranty and I thought I would give them the couple of seasons to pick up. Fast forward to today Feb 26 - all the trees are dead. I have contacted the company and they have said 'Unfortunately, we are unable to assist further as these are not one of those plants covered by our Guarantees' even though they stated on the advert! Misselling at a high scale. For Reference -Those plants which are covered for 5 years will be those with the product code prefixes of single letters T, P, B, S and double letters FT.
Claim your business profile now and gain access to all features and respond to customer reviews.