If I could give this place a zero star I would. I bought a hooded dryer back in July. As soon as I received it I knew it was a piece of junk. The down arrow had the temp go up and the up arrow had the temp go down. I could have lived with that had the dryer not sounded like it was about to explode every time we put it on. The shaking and rattling made it impossible to use as it was deafening to the client. I called and spoke with someone in customer service who said they would email me back with directions on how to fix this because it was probably an issue that occurred in transit. Also said he would mail me this sticker thing that I could place on this part inside the dryer so it would stop it from ever happening again. He said this would get me by while they shipped out a new dryer. Never got the email. Never got the sticker. Called again and someone else helped me and emailed me these troubleshooting directions. We took the whole thing apart and it didn't help at all. Called numerous times for the status on the new dryer. Was told it was shipping the following Friday and at the latest Monday. Called a week later and was told they couldn't find my replacement order. Called again and was told that they could walk me through troubleshooting lol!!! Called again and was told they would ship it out at no charge and that there were "hundreds" in stock but had to get approval from the boss to ship it no charge the next morning. Called the next morning and was told there were none available till October?! What the hell?? I now realize I'm getting the run around and I'm out $240. This is now 5 weeks after the order was placed! I was told they could refund me. I actually gave them the credit card info via email which I still have saved. I call 3 days later as I've not seen the credit and I was told, are you ready...."the checks in the mail!" LOL! SUUURE IT IS! I have contacted my credit card and will be reimbursed but if you want to save yourself a headache and some money DO NOT DO BUSINESS WITH THESE I D I O T S! I have asked to speak to supervisors or anyone that can help and am told "i'm it" by the person answering the phone. I'm going to post this to anyone that will listen as companies like these are scams and are taking advantage of hard working Americans!
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Garfield Commercial Enterprises is located in La Mirad, California and is among the largest American manufacturers of equipment and furniture for the cosmetology, beauty, barber, day spa, nail, and tattoo industries.
Our portfolio of products includes salon chairs styling chairs barber chairs facial steamers vaporizers hot towel cabi cabinets uvc germicidal sanitizer sterilizers spa equipment barber chairs shampoo chairs shampoo bowls backwash systems sidewash systems wallmount dryer mobile dryers dryer chair infrared color processor hair steamers ionic hair dryer color trays salon stations facial trolley cart pedicure chairs nail salon furniture esthetician cart antifatigue salon mats salon rollabouts carts task stools esthetician stool salon items nail equipment pedicure carts spa carts beautician salon supply hydraulic chairs salon sinks salon furniture barber station.See more
