I ordered a vivomove clock from Garmin store online, when y'all had you're birthday deals.And I ordered and I payed, first I payed with my visa and then it took some days and I did not get any reply and nothing so I had to contact support and ask what's happening and why my clock haven't been delivered. So the support told me that my payment didn't go thru which I thought was weird.. so when I was on the phone with support she asked I can try and take the payment now, so I told her, ok you can do it. And then she told me yes it went thru.And then I waited yet a couple of days and I did not get any tracking number or anything, so I contacted support, and then they told me that the clock band was to be ordered because they didn't have it in, so I had to wait until it got delivered from London location.And then today I got yet another email about my payment not going thru which I tough was weird yet again since the previous time I talked to support she assured me that it went thru.So today when I called the support again.. I had enough so I did what the Garmin support surely guided me to do.. and I cancelled the damn order. I've had enough.It shouldn't be this hard to order an item and be done with it.This is the worst experience I've ever had.I still want the clock I ordered in the first place without any trouble...Can I please get some advice from someone who has any experience as an superior costumer support?...
Claim your business profile now and gain access to all features and respond to customer reviews.
Garmin Ltd. is an American multinational technology company founded in 1989 by Gary Burrell and Min Kao in Lenexa, Kansas, United States, with headquarters in Olathe, Kansas.
