I ordered two tracksuits for my son's Christmas gift on 28 November 2025, and now it is 15 December 2025 with no communication from the company. The payment was taken quickly, but I have received nothing—no delivery, no tracking updates, and no responses to my inquiries. I'm worried about losing £300 and potentially disappointing my teenager on Christmas morning. It seems they prioritize responding to poor reviews instead of directly addressing their concerned customers.
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