I ordered wine from the company, and it disappeared during delivery. When I reached out to inquire about the order, they asked for "proof of damaged packaging." How can I provide that if it never arrived? They suggested I "resolve the delivery issues," but I didn't send anything. The postal service informed me they notified the sender about the damage. This company expects you to supply proof of damage while you lose money. I refuse to engage with them again and am considering legal action. Regarding the wine boxes, when they do arrive—if you’re lucky—the boxes aren’t sealed, causing spills and breakages. It’s shocking, and the company simply avoids responsibility.
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Garrafeira da Ilha or Island Wine Store sell wine worldwide with more than five thousand articles.
