I ordered a gift for my spouse, intended for the first night of Hanukkah, with 2-3 day shipping on December 9. It took three days to ship, and they sent it via standard ground despite charging me around $25 for expedited shipping. I lodged a complaint through their web portal on Wednesday and received an automated response stating someone would be in touch within 24 hours. That was four days ago, and I have heard nothing. It has now been 12 days.
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Garrett Wade - Where good tools come first since 1975. Offering unique tools of exceptional quality and solid value. Our standards are as tough as the tools we sell
