I spent six weeks being jerked around by customer support regarding missing parts for an item purchased on Amazon.
January 12th: They requested my address and phone number to "register" the request.
The Runaround: For over a month, they repeatedly cited stock issues, logistical errors, and zip code problems.
The Reveal: Only now, after 42 days of waiting, did they admit they cannot ship to my location due to logistical restrictions.
They intentionally withheld this information while my Amazon return window closed. Their support is either grossly incompetent or deliberately deceptive. Avoid this company - they will waste your time and leave you with a broken product.
Zero stars. Total failure of service.
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Welcome to Garvee, your go-to destination for premium automotive parts and home appliances, including tires, jacks, diesel heaters, fuel caddies, ride-ons, ice makers, and air conditioners. With a strong supply chain in China and an extensive warehouse network across the United States, we ensure fast delivery and reliable after-sales support. At GARVEE, we take pride in offering high-quality, industry-vetted products sourced from the best manufacturers to guarantee you only get the best. GARVEE is committed to transparency, offering exceptional value while disclosing recommended retail prices. We foster a positive and inclusive company culture, with a diverse team where women make up 56% of our workforce as of Jan. 2023. Our vision is to consistently provide top-tier products and, over the next five years, become the fastest-growing online retailer for automotive parts and home appliances. Join us at GARVEE, where we blend quality, speed, and service to make your vehicles and your home more convenient! See our full range of products at http://www.garvee.comSee more
