gate1travel.com

2.7
2.7 Based on 201 reviews

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Michelle
Horrible and I mean HORRIBLE post…

Horrible and I mean HORRIBLE post reservation customer service which Gate 1 has now outsourced to places like India and the Philippines . You can NEVER get thru to an agent AFTER you've booked your trip . The recoding basically states that due to high interest and calls we can't take your call then hangs up . I am mistified as to how the owners of this company are not doing something to go back to the way it was years ago when you could actually call a USA representative and get thru . Their customer service sucks . Just know this before you book with them or have your travel agent deal with them .

1
Date of experience: Jan 06, 2026

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