gate1travel.com

2.7
2.7 Based on 201 reviews

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Natalie Cooper
Need help and cannot get it

I booked with Gate1 because I had heard good things but my reservation is a mess and I cannot reach anyone who can help - will not transfer me to a supervisor - instead putting me in hold and coming back w incorrect info. They tell me it will be at least 48 hours to reach a supervisor. In meantime I am fully paid but cannot get my flights ticketed and phone agents don’t know why.Pleased to hear back from Gate1 a couple of days after posting this - my booking has been corrected - hoping that I can now relax and enjoy the trip.

2
Date of experience: May 27, 2023

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