The actual tour itself and guide were great. Only recommendation is make the farewell dinner a private dinner and not a horrible show/banquet food court experience with 400 other people.My 2 star rating comes because Gate1 booked and gave us an imaginary connecting flight, confirmation number and booking number (we made it to America but were stranding at connecting airport due to fake flight). Hours on hold with Gate1 agent trying to get a flight and hours trying to find our bags that the airport didn't know what to do with. No sympathy from Gate1 (all the time on hold was due to Gate1 taking their time to find a flight that would suit their pockets better than our comfort/waiting time to get on a real flight home). Last flight out is what we ended up with because the other flights they couldn't book. Real class act. Next time how about you care about your patrons more than your pocket. You would of made more money from us using Gate1 again then what you saved putting us on the cheapest flight for Gate1 to buy. People/Businesses make mistakes, how they handle their mistakes speaks volumes.
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