gate1travel.com

2.7
2.7 Based on 201 reviews

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Very poor customer service of 4 trips…

Very poor customer service of 4 trips with Gate 1, two resulted in canceled return flights, stranded in Ecuador and again in africa. While travel agencies have no control over airline cancelations, they should at least help to get another flight. Both times i was stranded, no one from Gate 1 would assist. I had to find my own last minute flight home, pay for transportation to airport, etc. All my original flights were booked thru and by Gate 1. They have ZERO customer service and do not care if you cannot get home. Burned twice by Gate 1.

1
Date of experience: Mar 20, 2023

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