They used to be a great company, not any more. Had a trip planned for 2/26/23. One 2/22/23, they called and cancelled the trip! No offer to help with another trip, no assistance and was told I would be refunded. I feel like they canceled the trip because they weren't making money on it. This is not the first time it's happened. They did this to me last year. There is no customer service and I'm still waiting for a manager to call me. My money should have been refunded IMMEDIATELY. I called my bank, only $400 is in there. Now I can't even book another trip since my money is not back. PLEASE...Use trafalgar, GO Ahead tours or GA Adventures.
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