gate1travel.com

2.7
2.7 Based on 201 reviews

More of the World For Less!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Carlene Johnson
Traveled to Greece June 2023

Traveled to Greece June 2023. The 20+ page itinerary made no mention of the actual length of the bus tours and the actual set up of the tour days. The bus tour occupied about 8-11 hours of our day with 630am wake up calls to get the day started. They should really mention an estimated bus travel time because that may be a deal breaker for some people especially those with back ailments, tall people, or people with leg issues. This would not be conducive for anyone that has these problems sitting in confined spaces for long periods of time. My husband, who is 6’6, his legs were swollen everyday on the bus with the length of the rides and the cramped spaces. My back was on fire due to my back issues. There was assigned seating on these buses which constantly put us next to the same couple who were not at all fresh and it was nothing we could do about it because the seats were ASSIGNED! 8-11 hours daily stuck on and off a cramped musty bus is not my idea of a good time. I did ask if our seats could be moved but this request was not taken seriously until we decided to bail on the tour Friday June 16th after 3 days. We could not take two more days of that and from hearing the same complaints from some of the other travelers the feeling was mutual. When gate 1 rep was told of our plans to leave and called us to ask why we were leaving the tour and I told them there was no accommodations made and we were told that there would be no refund even though I hadn’t asked for any refund at the time. I paid out of pocket to book a shuttle to go back to Athens ahead of the tour then had to book an additional last minute hotel stay. On top of that the tours we experienced were very boring. It was Athens, Olympia, Kalambaka, Delphi. However, The tour guide, ViVi, was very knowledgeable and thorough in explaining the sites. This did not feel like a vacation and unless you’re into forced early wake ups, all day rides on cramped smelly buses, forced interactions (because you get the feeling you can’t even break off from the group if you want to) assigned seating like you’re at summer camp, and learning all about rocks, caves and olives..pick another trip! Gate 1 needs to be more thorough and up front with the explanation of the tours/trip!

1
Date of experience: Jun 12, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More