Gate One has been my go to tour company in the past for international travel of many years. Unfortunately, I was totally disappointed of the most recent trip. The company has tripled the size of people in a group. To accommodate the large number of people in a group by one tour guide they added a teenager as assistant of the trip. You have to pay tips for the tour guide, bus driver, local guides daily of different sites and the assistant. If you think the tips are voluntary, you are giving reference of how much you should tip throughout the trip as frequent reminder. You think Gate One has better discount. It is not the case. You are dealing with hidden costs and crowded bus with every seat filled with people. I am glad I did not go when it the weather is really hot. Can you imaging how uncomfortable it will be in the summer and peak season. I am sharing this with everyone who is interested of Gate One tour to be aware of the situation first so you can make informed decision. I will definitely stay away from Gate One after my recent experience unless the condition is improved.Thanks of Gate One response! I already submitted my feedback to the link you provided. They basically defended themselves of what happened. I believe that is what they are taught to do. This is why I am going through outside reviewer so it is more transparent by the public. And, the reviewers of the site can make their own decision of what they think.
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