gate1travel.com

2.7
2.7 Based on 201 reviews

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Irene Fernandez
GATE 1 REVIEW UPDATED

GATE 1 REVIEW UPDATED i traveled with gate 1 for years and always had fun. i scheduled a 15day tour to Spain 9/10/25....started in Madrid! I and was really looking forward to it! I WAS SHOCKED WHEN I MET THE TOUR GUIDE LUIS. HE TURNED OUT TO BE THE MOST CONTROLLING, SMUG tour guide that i've ever had the misfortune to have as a tour guide! my god...if you didn't sit, or stand or jump when he wanted he would give you a dirty look. what a CREEEP. he harassed me thru the whole time i was on that tour...then i was asked to leave at 11PM and they scheduled a flight back to LAX and it COST ME...$1!00!! SO BASICALLY....LET THE TOUR GUIDE KEEP HARASSING YOU AND IT'S OK! WHAT A NIGHTMARE!!! THIS WAS THE 10TH TOUR WITH GATE 1! At one point he told me his job as a tour guide was to make sure everyone was following the rules!! This says it all....this guy is NOT a tour guide...he thinks he's a captain in the military, there to make your life miserable!! Not when i paid all that money to travel!!! Wonder if they have a background check on him!!?? In Addition to above review: Luis and did not get along from the beginning. He knew how to get me removed from the tour! He discreetly kept harassing me until I blew it! At last, he handed me a threatening text copied from Gate 1 rules that I would be kicked off the tour!!! This was at 8am before the tour bus left …and I wasn’t even awake yet! I could not believe that again..and again…and again..the harassment did not stop!! Of course…I blew it on the bus and texted Gate 1 to tell them that Luis was harassing me!!! Just as Luis planned…at 11pm that evening…I was called and told I had to leave the tour!! Just as Luis planned I was removed!!! He got away with this!!!

1
Date of experience: Sep 10, 2025

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