gate1travel.com

2.7
2.7 Based on 201 reviews

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Barbara Scott
Don't Book

I have taken many big trips with Gate 1, I e. Japan, Africa, etc., however, I planned to do the trip for Thailand, Cambodia & Vietnam in January 2026, but now there's fighting at the border between Thailand and Cambodia, also there is a level 4- DO NOT TRAVEL by the Embassy. Gate1 refuses to give me my $600 deposit back because they said they have not cancelled this trip yet and is monitoring the situation. My thrill is no longer interested in being over there. Gate 1 will not even give a credit, with all my years of traveling with them. How unfortunate.UPDATE:I contact Gate 1 again, as they stated, yet they said the same nonsense. There was no reason to ask me to contact them, just to repeat same sentence. $600 deposit is not a lot of money for some, but it is to me and shame on Gate 1 for not honoring the refund.

1
Date of experience: Jul 26, 2025

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