AVOID AT ALL COSTS... READ OTHER REVIEWS, THEY'RE EVEN WORSE THAN MINE!! Essentially a pothole-filled, muddy yard staffed with incredibly rude personnel, offering a dreadful service. I was told to '**** off' for expressing my frustration with their pickup service and customer service (or lack thereof) and was informed that they 'don't care about bad reviews.' I called upon landing and was initially told 10 minutes, but then it changed to 25 minutes. It took 1 hour and 25 minutes in freezing conditions. My flight was delayed 9 hours, and after spending 12 hours at the airport and no sleep in 24 hours, I was blamed for their late arrival due to my flight being delayed! They also suggested I read their small print, stating they had the right to pick me up in 4 hours if they chose to. Unless there is absolutely no parking available at Gatwick, steer clear of them. The worst customer service I have ever encountered.
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Gatwick Airport Parking Spaces Limited (GAPS) offers convenient and reliable park and ride services at Gatwick Airport.
