Very disappointing experience – would not recommendWe booked our Christmas party for a group of 31 people and were extremely disappointed with both the service and the management's response.Service on the night was painfully slow – there was only one server for our entire party, meaning some guests finished their drinks before others had even received theirs. The main courses were poorly timed too, with steaks arriving first, and potatoes and vegetables not served until around 30 minutes later, by which point the meal was cold and unappetising. Dessert took so long that many of us left without being served at all.We raised our concerns with several members of management and were assured the issue would be looked into and that someone would get back to us. Despite following up multiple times over the past five months, we’ve received no response or resolution.If you value good food, efficient service and responsive management, I would strongly recommend choosing a different venue. A very disappointing experience from start to finish.
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