gauratravel.com.au

1.3
1.3 Based on 40 reviews

Gaura Travel is a multi award winning online booking travel agency, specialist Indian travel agents, based in Melbourne, Australia. Search and find deals on flights and hotel bookings....

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Valentine Wright
Deeply Disappointed with Gaura Travel

Deeply Disappointed with Gaura Travel – Feels Like I Was Taken Advantage OfI’m honestly heartbroken and frustrated by my experience with Gaura Travel. At first, I was drawn in by the cheap fare they advertised online — but what they don’t tell you upfront is how much they’ll charge you later in hidden fees. They only mentioned the ticket was non-refundable, but gave no proper explanation of how expensive it would be to change the travel date.When I needed to change my flight, I did the responsible thing and checked with Singapore Airlines directly — they confirmed it would only cost $200 to change the date. But when I contacted Gaura Travel, they charged me an additional $310 just as a “service fee” — that’s over $500 total just to change my flight!It honestly feels like I was being ripped off. These extra charges weren’t clearly communicated, and the whole experience left me feeling helpless and taken advantage of.If you’re planning to book through Gaura Travel, please be cautious. Ask about every possible fee in writing before paying. I trusted them, and I regret it. I will never use their services again, and I urge others to think twice before booking with them. Your hard-earned money deserves better.

1
Date of experience: Jun 09, 2025

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