You requested a review after I canceled, so don't complain or respond with your generic replies. It appears unprofessional in customer service. They charge without notifying you, which is unique to this membership. All others I use provide at least 14 days' notice. It’s evident how they catch you. The low star ratings reflect this. I only check the TV guide and a few papers. The content isn't as impressive as some reviewers suggest—definitely not worth £12.99. That's why I only access it during trials. They offered me £7.99 when I began the cancellation and then a month free after canceling, which is an incorrect offer. They didn’t even honor the £7.99 offer or refund the difference.
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