Horrible company that has a monopoly on the entire state of Alaska. To say they overcharge and under deliver is the understatement of the century. Whenever outages happen, GCI's solution is to cut off ALL routes of contact to customer service or anyone working at GCI. If you go to the physical location, workers will give you a business card and just say to call tech support because it's "out of their hands". If you call tech support/customer service, they play an automated message saying "There are currently network issues. There is no need to call at this time". Mind you, this will play on and on for MONTHS. A competitor could show up, charge double, and simply provide the BARE MINIMUM of a stable connection at the same speeds and I would take it in a heartbeat.
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