My venue bought a Behringer stagebox, delivery was fine, product was working. At some point my 48V stopped working. I got a repair scheduled, sent it out, it was within expectations.After we week or so we got a message it was done and i picked it up. Nowhere it was noted what was done with it and i wanted to know. Called costumer support and heard they replaced some capacitors. All good! (CS person was really nice by the way!)However, i had put some tape on the inside to double check if they actually did something with the unit. Our 48V issue was kind of weird and intermittand. They did not even open the unit.By not at all my suprise in the middle of the next show the 48V started having issues again. Had to send it back, result to renting gear and ended up getting it replaced by costumer service.This little joke of theirs cost me about 4/500 euros that could have been put in halve if they actually opened it the first time.Not cool Gear4Music.Side note though: Altough waiting times on the phone were long, the people that did pick up were nice and helpfull and really went an extra step to help me here, thats why 2 stars, not 1.
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Gelanceerd in 2003 en nu met meer dan 1.500.000 klanten, Gear4music is een vooraanstaande retailer van muziekinstrumenten en muziekapparatuur. U kunt muziekproducten kopen van orkestrale instrumenten tot rock-'n-roll, inclusief gitaren, drumkits, digitale piano's, saxofoons en cello's, zowel als toonaangevende opname- en studioapparatuur.
Van beginnersgitaren tot professionele microfoons en versterkers, de Gear4music online muziekwinkel heeft een enorm scala aan muziekapparatuur beschikbaar. Of je nu op zoek bent naar een viool, keyboard, elektronische drumkit of PA-systeem, wij kunnen u helpen.
We hebben enkele van de grootste merken op voorraad, waaronder Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer en Gibson, evenals ons eigen voordelige assortiment van Gear4music muziekproducten. We zijn voortdurend bezig met het ontwikkelen en verbeteren van onze klantenservice door distributiecentra te openen om leveringsopties te verbeteren en levertijden te verkorten.See more
