A special thanks to your manager, Leo at Gear for Music. I was chasing one of two speakers that I had ordered which has been lost in the system by DHL. The Gear for Music representative kept telling me for more than a week that it will arrive tomorrow". Then the representatives said that they could not do anything until the investigation was completed by DHL. I lost all faith in the mighty Gear for Music company at this point. I requested to speak to a senior representative. Fortunately, manager Leo called me back immediately. I explained that two speakers needed to be installed in a hall belonging to a charity. I made a request for either a refund so I could purchase another speaker or send out another speaker to my home address. Leo listened and said he will follow up and call me back the next day at 1pm.To my pleasant surprise, Leo called me at 1pm the next day, just like he had promised. Leo explained that he had spoken to DHL to retrieve the lost speaker back to Gear for Music, once it is found. Leo also arranged to send me another speaker to be delivered the next day to fulfil my order. The replacement speaker arrived the next date as promised and were installed at the hall on this day. My faith in Gear for Music has been restored. A big THANK YOU to Leo. Kind regards, Chan
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Gelanceerd in 2003 en nu met meer dan 1.500.000 klanten, Gear4music is een vooraanstaande retailer van muziekinstrumenten en muziekapparatuur. U kunt muziekproducten kopen van orkestrale instrumenten tot rock-'n-roll, inclusief gitaren, drumkits, digitale piano's, saxofoons en cello's, zowel als toonaangevende opname- en studioapparatuur.
Van beginnersgitaren tot professionele microfoons en versterkers, de Gear4music online muziekwinkel heeft een enorm scala aan muziekapparatuur beschikbaar. Of je nu op zoek bent naar een viool, keyboard, elektronische drumkit of PA-systeem, wij kunnen u helpen.
We hebben enkele van de grootste merken op voorraad, waaronder Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer en Gibson, evenals ons eigen voordelige assortiment van Gear4music muziekproducten. We zijn voortdurend bezig met het ontwikkelen en verbeteren van onze klantenservice door distributiecentra te openen om leveringsopties te verbeteren en levertijden te verkorten.See more