Unsatisfactory customer support and delivery issues. On December 16, 2025, I placed an order for items. The order was marked as delivered on January 4, 2025. After receiving the delivery notification, I checked my front door and yard but could not find the package. I then reviewed the proof of delivery on the service's website, which displayed a photo of a hand in a vehicle and indicated personal acceptance. I reached out to the seller, who offered to replace my items for a fee of $55. I expressed my concern that this would mean paying $4 for jackets to receive only 3, and that I would miss the event for which they were intended. I have since tried to contact the seller again, but have not gotten a response.
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With more than 5 years working in the e-commerce field with the motto Best Service - Unique Items - Right Time, we have been bringing to our customers qualified products and unique designs with all dedicated service from GeckoCustom Team. We always keep an eye on the latest trends for such kind of our products and continuously improve our products and out our customer's wishes first.See more
