I'm satisfied with the performance of my printer and their filament products. However, purchasing directly from their website has been slow. It took over two weeks just to ship my items, even after paying for faster delivery. It seems I will wait at least three weeks for parts to arrive, leaving my printer inactive. Looking back, I wish I had chosen a printer that allows quicker access to spare parts. Their customer support has been unhelpful; I reached out multiple times for tracking information, but they provided no concrete answers. My advice is to research local options for spare parts before making a purchase.
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We have focused on 3d products design and manufacturing since 2013 including 3d printer, 3d printer filament like PLA, PLA+, ABS, PETG, TPU, Resin, and still wide product portfolio.
