I've been utilizing the service for some time now, and at first, I encountered several challenges that seemed to escalate. My primary interest was in the reports that aggregate data to prepare for the day’s races. Unfortunately, these reports often faced issues, and the support team appeared unable or unwilling to resolve them, leading to a frustrating experience when the day’s selections were inaccessible. Additionally, the site's Pace predictor for races often classified races as Lone Speed—a situation that rarely occurs in horse racing. However, with some racing knowledge and common sense, one can evaluate a race's pace on their own. Despite these setbacks, the rest of the platform functions well. It offers past performance data and enables users to filter by various criteria such as going, class, and distance, which helps identify races with conditions similar to previous events. While this is a considerable time-saver, it's also a feature provided by many data sources. Overall, the service has numerous positive aspects, but the issues I encountered were notable, especially given the higher pricing compared to other options. UPDATE: A representative reached out both here and via email. Despite our differences, their response was reasonable, as they offered a partial refund. I initially rated the service with two stars, but given its value to most users, I’ve increased it to three stars. Importantly, I have made enough profit using the service to cover the subscription fee, which is crucial for me. UPDATE 2: The representative provided a workaround in their email, effectively resolving the issues I was facing, prompting another rating upgrade. UPDATE 3: It has been over two weeks since my first review. During this time, the representative has actively communicated with me to address the issues, resulting in not just solutions but enhancements beyond the original state. Now, I find the service exceptional in nearly every aspect. Therefore, I’ve decided to award it a full five-star rating.
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Dedicated to UK and Irish horse racing, and the people who bet on it. geegeez.co.uk publishes next gen racecards, reports and form tools to give punters more information in less time.
