Review Time
I've been utilizing the service for some time now, and at first, I encountered several challenges that seemed to escalate. My primary interest was in the reports that aggregate data to prepare for the day’s races. Unfortunately, these reports often faced issues, and the support team appeared unable or unwilling to resolve them, leading to a frustrating experience when the day’s selections were inaccessible. Additionally, the site's Pace predictor for races often classified races as Lone Speed—a situation that rarely occurs in horse racing. However, with some racing knowledge and common sense, one can evaluate a race's pace on their own. Despite these setbacks, the rest of the platform functions well. It offers past performance data and enables users to filter by various criteria such as going, class, and distance, which helps identify races with conditions similar to previous events. While this is a considerable time-saver, it's also a feature provided by many data sources. Overall, the service has numerous positive aspects, but the issues I encountered were notable, especially given the higher pricing compared to other options. UPDATE: A representative reached out both here and via email. Despite our differences, their response was reasonable, as they offered a partial refund. I initially rated the service with two stars, but given its value to most users, I’ve increased it to three stars. Importantly, I have made enough profit using the service to cover the subscription fee, which is crucial for me. UPDATE 2: The representative provided a workaround in their email, effectively resolving the issues I was facing, prompting another rating upgrade. UPDATE 3: It has been over two weeks since my first review. During this time, the representative has actively communicated with me to address the issues, resulting in not just solutions but enhancements beyond the original state. Now, I find the service exceptional in nearly every aspect. Therefore, I’ve decided to award it a full five-star rating.
I've been utilizing the platform for a significant time, and while I initially encountered some challenges that seemed to escalate, I've seen some improvements. My primary interest has been the selection reports, which are intended to prepare you for the races of the day. Regrettably, these reports often faced issues, and the support team appeared unable to address them, leading to a frustrating experience when I couldn't access the day's selections. Additionally, the site's Pace predictor often categorized races inaccurately, but with some racing knowledge, one can evaluate the pace independently. Despite these setbacks, the remainder of the site operates effectively, providing performance data and allowing users to filter by several criteria, which is beneficial. Overall, the platform offers many positive features, but the issues I faced were considerable, especially given the pricing compared to other services. UPDATE: The representative reached out to me and provided a fair resolution, including a partial refund. Initially, I rated the service two stars, but considering its value for most users, I've increased it to three stars. Importantly, I've managed to profit enough to cover my subscription costs, which is crucial for me. UPDATE 2: The representative provided a workaround that effectively addressed my issues, prompting another review upgrade. UPDATE 3: After two weeks, the representative kept in touch, leading to not only solutions but also improvements. Now, I find the service exceptional in nearly every aspect, leading me to award it a full five-star rating.
After trying various tipsters, I decided to take matters into my own hands. The platform offers more information than one could ever need, allowing you to utilize what you find useful while ignoring the rest. They provide different subscription tiers, including a free trial where I started, and their premium membership is more affordable than many tipsters I've tried. It didn't yield results overnight, but after a few months, I'm starting to see the benefits. Give it a try; you have nothing to lose!
As a long-time member, I can wholeheartedly endorse this service. It's packed with beneficial features and an optimized layout that makes the experience unparalleled. The racecard alone justifies the subscription cost, allowing users to access essential data with ease. The statistics available for trainers and jockeys are unmatched, and the inclusion of ratings is something everyone should explore. Notable mentions include the Query Tool and the growing editorial content. The weekly insights from contributors are invaluable, and the team's commitment to innovation and member satisfaction is evident. Kudos to the team for years of exemplary service.
I've been with the platform for quite some time, and unfortunately, the problems have worsened. I mainly rely on the selection reports that pull data from the database, but they frequently fail, leaving my day unproductive. The Pace predictor also struggles, often misclassifying races. However, the rest of the site is functional, allowing for past performance analysis. While there are valuable aspects to the service, the shortcomings are significant and not justified by the cost. UPDATE: The representative responded and offered a fair resolution, including a partial refund. I initially rated it two stars but increased it to three based on the service's potential for most users. Ultimately, I have profited enough to justify the cost. UPDATE 2: A workaround was provided, improving my experience further. UPDATE 3: After continuous communication, the issues were resolved, and the service has improved greatly, prompting me to give it a full five-star rating.
A recent review suggested I only leave negative feedback, but this time I want to highlight the positive. I've been with the platform for nearly two years, and it's perfect for someone like me who wants to bet on horses without dedicating too much time to study. I'm still discovering features after two years, especially the Query Tool, which I wish I had utilized sooner. It provides extensive insights, from the best sires to follow to the most favorable draws. The customer service is outstanding, with prompt responses to my queries. The platform is worth every penny of the subscription fee, and I highly recommend it.
This platform offers the best horse racing form and racecards available online. The research tools for finding insights and reports complement the pace and expert analysis effectively. The video guides and informative blog posts are very helpful. Highly recommended.
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Dedicated to UK and Irish horse racing, and the people who bet on it. geegeez.co.uk publishes next gen racecards, reports and form tools to give punters more information in less time.