Did nothing more than I could do. Tried to turn up 2 hours early which was not convenient, then eventually arrived 40 minutes late. Couldn't solve outlook problem (I wanted old outlook not the newer version so I could archive old emails in folders). Suggested complete mirroring brand new computer to my old computer for additional $450 or fixing my 3 year old computer (cleaning and maintenance) for $400. Wasted my money and wanted more.
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