Review Time
My son booked a service with Geekify on 10th December 2025. They charged $162.40 to my credit card straightaway even though the service was booked for 17th Dec Within ten minutes my son cancelled the service because he found someone who could fix his computer straightaway without having to wait for one week. Geekify said they would credit my card with $162.40 straightaway.
Today is 26th January 2026, and still no sign of a credit. Extremely dis-honest. I would not recommend them.
Do not use this company. They attempted to rip off my elderly uncle who has early stage dementia. They charged $160 call out fee for doing absolutely nothing and then suggested that they were taking his laptop away to do a simple clean and reinstall - quoting $430. Luckily I was there to prevent my uncle agreeing to that. I asked the technician questions and he kept saying "I don't know, I'm just the guy in the middle." He seemed to know very little. I have called 'Geekify' three times to complain and received nothing responses from a call centre person who just kept saying 'terms and conditions'. They seem to be set up and structured purely for price gouging and predatory activity.
My son booked a service with Geekify on 10th December 2025. They charged $162.40 to my credit card straightaway even though the service was booked for 17th Dec Within ten minutes my son cancelled the service because he found someone who could fix his computer straightaway without having to wait for one week. Geekify said they would credit my card with $162.40 straightaway. Today is 26th January 2026, and still no sign of a credit. Extremely dis-honest. I would not recommend them.
Did nothing more than I could do. Tried to turn up 2 hours early which was not convenient, then eventually arrived 40 minutes late. Couldn't solve outlook problem (I wanted old outlook not the newer version so I could archive old emails in folders). Suggested complete mirroring brand new computer to my old computer for additional $450 or fixing my 3 year old computer (cleaning and maintenance) for $400. Wasted my money and wanted more.
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Geekify provides affordable Australian website hosting, domain registration and cloud solutions to small and medium businesses.
