geekom.co.uk

4.3
4.3 Based on 61 reviews

GEEKOM specialized in computer tech products, such as mini PC desktop, laptop, monitor, NAS, etc. Wonderful computer tech solutions offer to the world are our main mission all the time....

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Wilfred Long
Totally unreliable machine and appalling customer service.

I only rated it 1 Star because I couldn't rate it as 0 Stars. Ordered the A5 mini PC, worked well for several months. Started rebooting itself with no warning, no pattern, just randomly. Sometimes just froze completely requiring a hard reboot to restart it. Oh look it's just rebooted itself again (I'm having to type the review on my laptop). Quite often takes between 5-10 minutes before I can enter my login passcode, sometimes straight away, sometimes I can't enter it and have to reboot again. It's just a vicious cycle. Tried to engage with customer support, supplied the serial number of the machine, they asked for the order number, and that was the last I heard from them. DO NOT BUY FROM THIS COMPANY. Customer service is non-existent. They don't care once they've got your money.

1
Date of experience: Nov 08, 2024

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Business Details

  • GEEKOM specialized in computer tech products, such as mini PC desktop, laptop, monitor, NAS, etc. Wonderful computer tech solutions offer to the world are our main mission all the time.

  • email support@geekom.co.uk
  • language https://geekom.co.uk

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