I've been trying for days to purchase one of the mini PCs, but I'm facing difficulties. They haven't responded to my emails or phone calls. This raises concerns about what support would be like if I needed assistance after purchasing. I eventually managed to reach someone but struggled to understand them. The bottom line is that support seems limited to email. A few days later, the company reached out regarding my review, asking me to email them again about my issue. They provided a phone number, but I’ve only reached voicemail when trying to call back. I did receive a call once, but when I answered, there was no one on the line. This situation feels suspicious. I've decided to look elsewhere for my computer purchase.
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GEEKOM, focus on Minipcs, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users.
