Review Time
I purchased hardware for my business, and the entire process was seamless. The products arrived on time and met my expectations perfectly. The customer service was approachable and took the time to respond to my questions, which I appreciated. Overall, it was a positive experience, and I would confidently order from them again.
Having worked in the software field for many years, I've encountered a wide range of computers. I got my unit in July 2025, and I'm truly impressed with this mini-computer. I've already recommended it to several colleagues. It's well-constructed, equipped with all necessary ports, and the initial setup was fantastic. Its performance is remarkable! It's now my primary development machine, running Windows 11 Pro, and I'm using VirtualBox to effortlessly manage other operating systems. If you're in the market for a mini-computer, this one is definitely a great choice. Plus, the support team is outstanding—quick and effective.
Currently, I'm having a frustrating experience with this brand. I just received a mini PC that won't start. I've sent multiple messages, but getting support has been challenging. They only suggested that I open the device and clean the RAM and SSD contacts. Now, a small cable is disconnected, and another came loose when I removed the SSD. I'm feeling desperate and want them to take back this computer. I'm without a PC for personal use, and I also have a disability. Thank you for your help.
I've been trying for days to purchase one of the mini PCs, but I'm facing difficulties. They haven't responded to my emails or phone calls. This raises concerns about what support would be like if I needed assistance after purchasing. I eventually managed to reach someone but struggled to understand them. The bottom line is that support seems limited to email. A few days later, the company reached out regarding my review, asking me to email them again about my issue. They provided a phone number, but I’ve only reached voicemail when trying to call back. I did receive a call once, but when I answered, there was no one on the line. This situation feels suspicious. I've decided to look elsewhere for my computer purchase.
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GEEKOM, focus on Minipcs, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users.
