As far as credit purposes Gem is great, they have many interest loan periods, However, to contact their helpline is impossible. When you call their number (which you have to search for online, its not even available on their app), you get a 5min recorded msg before you can get through to talk to a human. I've phone them 3 times in the last couple of weeks and the first 2 times it took at least 15min before I got to talk to a human. There is a chatbot on their website, which will lead you to generic answers, but when you need specifics this is no good. There is NO email address to contact. Seriously just to contact them and ask a simple question is impossible. So long as you use the credit system wisely it works as well as any other interest free credit system. But contact is impossible. Unfortunately, when you do get through to speak to a human accents are very difficult to understand. If Gem would review their contact processes it would make it way easier and I'm sure they would get more customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Gem Finance is here to help, from personal loans, debt consolidation loans, and car loans, to credit cards and consumer credit insurance. Apply online today.