I bought a friendship candle as a gift and opened it to check before wrapping. Unfortunately, part of the lid was discolored from being packed in the box. I reached out to the support team with pictures of the issue, but they claimed they couldn't see any damage in the photos. They offered a return, but with it being December 23rd, there’s no time for a replacement. I'm very disappointed that my complaint was brushed off. I won’t be using this service again. Unhappy customer.
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