I was able to start HRT within two months back in 2020, which is the only positive aspect I found. Unfortunately, the lack of communication is frustrating, and the pricing is excessive. They fail to deliver the administrative support that I have paid for. The service was better in the past, but now it feels like they are just focused on profit and not providing adequate help. I've been waiting two weeks for administrative assistance that should have been received within 24 hours. If you can afford this service, I recommend looking into alternatives.
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