GenderGP have implemented an ID verification system, and it doesn't work. I have provided them with everything they've asked for multiple times but they keep telling they can "see my ID is valid" and need to provide a selfie when prompted. It never prompts you to do so.
I have been in contact with their "help" service for over 2 weeks now with no response, and they've continued taking my money while not providing assistance or the medical care I pay them for.
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Affirming transgender healthcare services including: medication, hormones, blockers, blood tests, counselling, prescriptions, self-med swap, plus more.
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GenderGP provides advocacy, support, advice, healthcare and access to a range of complementary services, which enable trans people to live their lives more easily.See more