I have been GM Cadillac's customer since past 13 years. All my vehicles have been Cadillac. Every 4 years at the end of lease I lease a new Cadillac. This time I leased Cadillac Optic Sports for only 2 years since its a EV I was not sure about the performance. March/20/2025 was start of my lease. With 9 months the vehicle is giving me problems. myCadillac app froze. Google GPS is not working. Few other features are also unserviceable. I called OnStar several time and every time they make me do the same excercise of sitting in my car and do the same thing over and over again. They are not trained to trouble shoot. They they say the Module need to be changed. My vehicle is with Cadillac dealership in Toronto, Canada, since past 3 days and still not fixed due to unavailability of Module. It is very frustrating. I am extremely disappointed. In all probability this will be my last Cadillac. I made the right decision to lease only for 2 years. My next vehicle will be a non GM.
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