I purchased the 2025 model, but upon delivery, the rear sensors were nonfunctional. They provided a loaner vehicle while they searched for another at a higher price point, which I accepted since my trade-in was already completed. After my first oil change, I discovered the rear camera sensor had fallen in. I requested a repair under warranty, but the service manager claimed it was due to external factors, citing dirt on the car. When I picked it up, the marks came off easily. Despite my attempts to show them there was no damage, they refused to inspect it. I contacted customer care, but they sided with the service manager's claims. After escalating to corporate, they also dismissed my concerns. I was advised to file a complaint, which has led to further frustration. They even suggested that my minor scratch caused the sensor issue, despite my car being in perfect condition. I've never encountered such poor service before, and I regret not choosing a different brand.
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