My experience with the company has been disappointing. They advertise Korean hospitality and valuing owners as ‘honored guests’, yet my interactions have shown otherwise. I purchased a new vehicle with a promotional offer for a free home charger, but I never received it despite meeting all requirements. Their customer service treated me as if I were trying to defraud them rather than fulfilling their promise. After months of back and forth, I have given up on the issue. While I love my car, the national company’s service is lacking.
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