If I could give 0 I would ofBought a jumper from a meta ad in November and after 2 weeks chased them as no delivery, told it was standard to wait 12-15 days. Emailed again before Christmas and told they were busy and as a thanks they would include a gift18th Jan emailed again and asked for a refund, told it was on its way and with me within 4-5 days. Now the 31st Jan and still nothingI don’t trust them and would suggest you do not give away your hard earned money to a company who thinks it’s ok to lie on their delivery promises and via their customer service Will be raising this issue with my credit card company for them to chase them
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