I saw an ad on social media and placed my order at the end of October, expecting it to arrive in 16 days. A month has passed, and after reaching out for an update, I was informed that shipping was down. When I requested a refund, I was told they would resolve the shipping issue and it would arrive soon. Today, I received an email questioning why I initiated a chargeback. The response seemed automated. After checking, the items I ordered are likely counterfeit, as they have never been sold by the original brand. I can't comment on the product quality since it probably won't arrive based on others' experiences.
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