genionspace.com

4.1
4.1 Based on 147 reviews

Your everyday space, now with new experience....

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Renee Frangiosa
Poor Customer service

This Genion DualGlow Anchor lamp was great for lighting and functionality, but the charging port failed to charge any of my devices after 5 months. I provided a video of the issue to Customer Service, and received a new lamp, as this was under warranty.Then, 9 months later, the same issue happened with this replacement lamp, and customer service declined to offer a refund or replacement, as they stated it was out of the warranty period.One of the reasons I purchased this lamp was for the USB features, as it is very handy.Very disappointed in the poor customer service, and fault with the USB charging function.

2
Date of experience: Oct 08, 2025

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