The mobile app leaves much to be desired; it’s challenging to navigate and make payments from accounts outside the service. Occasionally, they lose my biometric login data, forcing me to recover a password I haven't used in months. Why can't I just answer my security questions? A simple revamp inspired by other banking apps would make a world of difference.
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At Genisys Credit Union, we think you should love your financial institution. When you bank with Genisys, we know you will!
Here at Genisys, we are owned by our members so we are focused on providing outstanding service and value. Each and every day we are guided by our company values to be Trustworthy, People-Focused, and to provide Quality Service. We exist to serve our members’ interests, not stockholders. Genisys consistently leads several “best credit union” lists in the communities we serve in Michigan, Minnesota, and Pennsylvania. This recognition is based on the products and service we provide. In addition, we are ranked among the nation’s top credit unions for safety and soundness.See more
