WORST BANK EVER! I bought a camper and the company used this bank and they never sent any information or my welcome packet to me about my loan. I had to drive 2 hours just for someone to assist me in finding out my account information. Once I had the information I go to make a payment on my loan and they take 2 payments instead of one. Instead of taking the amount in the confirmation email. What a joke. I will never make an online payment again. Will be waiting for my coupon book to mail them checks. But who knows they will probably wash my checks to change the amount since they changed the amount the first. DO NOT USE THIS BANK!
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At Genisys Credit Union, we think you should love your financial institution. When you bank with Genisys, we know you will!
Here at Genisys, we are owned by our members so we are focused on providing outstanding service and value. Each and every day we are guided by our company values to be Trustworthy, People-Focused, and to provide Quality Service. We exist to serve our members’ interests, not stockholders. Genisys consistently leads several “best credit union” lists in the communities we serve in Michigan, Minnesota, and Pennsylvania. This recognition is based on the products and service we provide. In addition, we are ranked among the nation’s top credit unions for safety and soundness.See more