genpsych.com

2.6
2.6 Based on 20 reviews

Founded in 2005, GenPsych is New Jersey’s premier mental health and substance use treatment provider. We treat drug, alcohol addiction and eating disorders. GenPsych is dedicated to helping our clients regain their emotional and physical health in a safe,...

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Average Rating

2.6

/
5

20 Reviews

5 Star
40%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
60%

All Reviews

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Review Time

Marysol Molina
I truly believe this program works

I truly believe this program works. If you commit to the process, you’ll find qualified professionals ready to support you. What I appreciate the most is the personalized approach to each case. I am especially grateful for therapist Robert and the psychiatrist—their dedication made a difference in my daughter’s life. Of course, she also put in the effort, and our family is deeply thankful for all the support we have received so far.

5
Date of experience: Feb 17, 2025
Mary Michelini
Everyone is knowledgeable

Everyone is knowledgeable, caring, kind and helpful. They taught me skills to use when I wasn't coping. If I was in the middle of an episode they helped calm me down with an ice pack and talking to me. If needed we even walked outside. They really cared.

5
Date of experience: Feb 16, 2025
ZAA
This place is very helpful to my journey

A positive experience since everyone at Genpsych is amazing.

5
Date of experience: Feb 14, 2025
Sarah P
Wonderful Support for our Family!

We are still receiving treatment, but so far, we're so thankful for the amazing support from GenPsych. We didn't know what to expect at first putting our child into a program, however, they make the process very smooth and informative. From the first phone call, the support and clinical staff have been kind, understanding, and helpful.I definitely recommend if you’re a parent looking for help with your child’s mental health. They truly care and go above and beyond.

5
Date of experience: Feb 03, 2025
W Mar
This is a safe environment and they walk you through step by step

I went to Genpsych in Avenel, is a new place and they met my expectations,Everyone work with you. They helped my daughter a lot,with school and so much more. I love how they take extra care,they walk your child to the bathroom and wait outside until they finish and walk them outside when they ready to leave that make me feel comfortable and confident to leave my daughter, also besides taking care of the child they also care for the parents providing group therapy and support which I believe as a parent we need it in those difficult situations.great place to be.I recommended it 100%. They all great

5
Date of experience: Dec 09, 2024
Great place to Work

As a former staff of the clinical team, I had the privilege of working with a compassionate, collaborative, and dedicated team who truly prioritized the well-being of the clients we served. The salary was competitive, and the benefits were affordable and met my needs. I had to leave the company due to personal reasons but would definitely return if I was ever back in NJ.

5
Date of experience: Nov 29, 2024
Madison Foley
Causes more stress, run!

I began my treatment with GenPsych in their outpatient program and once completed, I was placed with an outpatient psychiatrist, Dr. Oyem, to manage my medications moving forward. Since then, my experience has been horrible. I currently have been without my anti-depressant medication for over 1 week because it is absolutely impossible to reach the doctor unless you have an appointment, which is rarely even with himself to begin with. At the end of my appointments, I am told that my medications will be sent to my pharmacy right away. They pick and choose what medications to send to the pharmacy and which ones to give you a hard time about. The doctor changed the dosage of one of my medications and never told me, I found out at the pharmacy. I have been calling their office for 1 week now and every one of them insist that all they can do is email the doctor and hope for a response to approve the medication refill (which should have been sent at my last appointment, but wasn't). Dr. Oyem's "assistant", Saidin Ubpon, is worse. He is not helpful, at all, extremely rude, and he hung up on me during a phone call of me practically begging for them to send my medication to the pharmacy. They will not allow me to speak to a manager, as they insist that this is not something the manager deals with and this can only be handled by the doctor himself. This is the THIRD time that Dr. Oyem and his staff have withheld medication from me. Please save what's left of your mental sanity and health and stay away from this place.

1
Date of experience: Jun 04, 2024
Kristina Greco
Unethical Practices w/ Employees and Clients

I wanted to alert you to a mental health and substance use organization that has kept thousands of dollars from its 1099 Contracted Virtual Therapists. The organization is GenPsych and it currently has nine offices in New Jersey. I am a Licensed Social Worker who worked there as a 1099 employee for four months. I resigned, after needing to beg for my paychecks on their due dates. I have not been paid since my resignation and have only been paid for nine out of the 55 sessions I had while employed with GenPsych. I am owed thousands of dollars. Sadly, I am not alone. This is common practice for GenPsych. This is an organization in the business of saving lives by providing mental health and substance use services through its invaluable Clinicians. One of the most challenging problems Clients have with their mental health services is lack of consistency in Clinicians. The turnover rate is high. Sadly, GenPsych continues this cycle by not only harming their employees, but creating even more challenges and struggles for their clients. I am motivated to obtain my pay, but more so for the unethical practices this organization has been able to get away with. I hope to help someone else rethink their decision of being employed by or seeking services through GenPsych.

1
Date of experience: Apr 15, 2024
Joette Ward
I was an employee at GenPsych

I was an employee at GenPsych. This is the most “for profit” company I have ever encountered! They steal from employees by not paying them or taking their 401k contributions, but most importantly, they steal from the clients by admitting those they are not able to serve and readmitting clients who have used all their insurance benefits and then hounding them for payments. The CEO and CFO are despicable human beings (and I use the term human lightly). I believe that because this is a difficult career to find employment with livable salary they have been able to hire good people that they then abuse. Clearly there are significant flaws in the regulations of this industry. Makes it difficult to choose between whether this type of care is better privatized or state funded. And FYI, they encourage their employees to write good reviews , suggesting you will be compensated for doing so, though I have never seen that happen.

1
Date of experience: Jan 01, 2024
Hesham ElHamahmy
RUN!!!

RUN!!!! After appointment, staff called to refer me to another company, set up 3 way conference with that company that sounded even sketchier than GenPsy. Strange call. Never could get anyone to call me to tell me what the doctor recommends. I did get the bill though :)

1
Date of experience: Jun 07, 2023

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Business Details

  • Founded in 2005, GenPsych is New Jersey’s premier mental health and substance use treatment provider. We treat drug, alcohol addiction and eating disorders. GenPsych is dedicated to helping our clients regain their emotional and physical health in a safe, supportive environment. We work closely with our clients and their family members to provide convenient, effective psychological services and support. Our intensive outpatient program allows our clients to continue taking care of their responsibilities while getting the treatment they need.

    ​GenPsych’s mental health programs are second to none. We have an elite team of physicians, nurse practitioners, psychologists, licensed social workers, professional counselors, licensed substance use disorder counselors, art and music therapists, as well as numerous support staff available to attend to your needs.

    ​GenPsych offers psychiatric evaluations, medication protocols, substance use treatment, military programs, group therapy, individual therapy, and family therapy. We operate a Partial Care Program (PCP), Intensive Outpatient Program (IOP), and an Ambulatory (Outpatient) Detox Program.

    GenPsych has convenient locations throughout New Jersey: Avenel (Middlesex County), Bridgewater (Somerset County), Brick (Ocean County), Livingston (Essex County), Princeton (Mercer County), Rochelle Park (Bergen County) and Wayne (Passaic County).

    Participants of our program will have the opportunity to attend Cognitive Behavioral Therapy (CBT), vocational, art, educational, and relaxation groups. Weekly individual therapy sessions, family meetings, Dialectical Behavioral Therapy (DBT), and medication monitoring are also offered.See more

  • email info@genpsych.com
  • call 8554367792
  • language http://genpsych.com

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