I began my treatment with GenPsych in their outpatient program and once completed, I was placed with an outpatient psychiatrist, Dr. Oyem, to manage my medications moving forward. Since then, my experience has been horrible. I currently have been without my anti-depressant medication for over 1 week because it is absolutely impossible to reach the doctor unless you have an appointment, which is rarely even with himself to begin with. At the end of my appointments, I am told that my medications will be sent to my pharmacy right away. They pick and choose what medications to send to the pharmacy and which ones to give you a hard time about. The doctor changed the dosage of one of my medications and never told me, I found out at the pharmacy. I have been calling their office for 1 week now and every one of them insist that all they can do is email the doctor and hope for a response to approve the medication refill (which should have been sent at my last appointment, but wasn't). Dr. Oyem's "assistant", Saidin Ubpon, is worse. He is not helpful, at all, extremely rude, and he hung up on me during a phone call of me practically begging for them to send my medication to the pharmacy. They will not allow me to speak to a manager, as they insist that this is not something the manager deals with and this can only be handled by the doctor himself. This is the THIRD time that Dr. Oyem and his staff have withheld medication from me. Please save what's left of your mental sanity and health and stay away from this place.
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Founded in 2005, GenPsych is New Jersey’s premier mental health and substance use treatment provider. We treat drug, alcohol addiction and eating disorders. GenPsych is dedicated to helping our clients regain their emotional and physical health in a safe, supportive environment. We work closely with our clients and their family members to provide convenient, effective psychological services and support. Our intensive outpatient program allows our clients to continue taking care of their responsibilities while getting the treatment they need.
GenPsych’s mental health programs are second to none. We have an elite team of physicians, nurse practitioners, psychologists, licensed social workers, professional counselors, licensed substance use disorder counselors, art and music therapists, as well as numerous support staff available to attend to your needs.
GenPsych offers psychiatric evaluations, medication protocols, substance use treatment, military programs, group therapy, individual therapy, and family therapy. We operate a Partial Care Program (PCP), Intensive Outpatient Program (IOP), and an Ambulatory (Outpatient) Detox Program.
GenPsych has convenient locations throughout New Jersey: Avenel (Middlesex County), Bridgewater (Somerset County), Brick (Ocean County), Livingston (Essex County), Princeton (Mercer County), Rochelle Park (Bergen County) and Wayne (Passaic County).
Participants of our program will have the opportunity to attend Cognitive Behavioral Therapy (CBT), vocational, art, educational, and relaxation groups. Weekly individual therapy sessions, family meetings, Dialectical Behavioral Therapy (DBT), and medication monitoring are also offered.See more
