I bought cat calming collars from a seller based on their advertised '30-day money-back guarantee' and claims of a risk-free trial. After trying the collars on my cats without any improvement, I sought a refund within the specified period. I was informed that refunds are only for unopened items and that I would need to pay for tracked international return shipping from one country to another. When I questioned how a product could be 'tried' without opening it, I received no reply, despite ongoing promotional emails. I believe the guarantee is misleading and not honored as promised. The seller also altered their website's advertising seemingly in response to my concerns, yet they still refused to communicate with me. The advertising remains misleading, even after the changes.
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Welcome to Gentle Paws Supplies, your premier destination for top-quality cat essentials. Discover our extensive range of cat supplies, including cozy beds, comprehensive car safety kits, engaging toys, and stylish accessories. Enhance your cat's comfort and safety with our thoughtfully curated collection. At Gentle Paws Supplies, we prioritize your pet's well-being with products designed for ultimate satisfaction.See more
