We engaged a service for the following: - (3) 8-hour photographers (2 main, 1 assistant) - (1) 12-hour videographer for one day (2 ceremonies, 1 luncheon, 1 cocktail hour, 1 dinner reception). We spent over $6K in total. Unfortunately, this was one of the worst experiences we faced for our wedding. We chose this service to ensure a cohesive team, but throughout the planning and on the wedding day, it was clear there was no teamwork. We rated it 1-star for several reasons: 1. Planning: During the 18-month planning process, we received conflicting information from multiple representatives, despite everything being updated. 2. Engagement Shoot: We were told our engagement photo location was too far for the photographer, only to be contacted later by the photographer saying the original location worked better. This highlighted a lack of communication. 3. Ceremony 1: After the first ceremony, the post-ceremony photos were disorganized, despite providing a clear shot list. The photographer seemed lost and wanted 'a few more shots,' causing a 45-minute delay that resulted in us missing our luncheon. 4. Ceremony 2: Due to scheduling delays, we had to skip our planned first look and vows, compromising our privacy. The lead photographer separated from the assistant, causing further issues. 5. Post-wedding video and albums: The video was okay, but we had to wait 5 months for album designs, which had duplicates that we needed to fix. We received the finished albums 6 months later. Overall, for the amount we paid, we felt greatly disappointed and let down on such an important day.
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George Street Photo & Video is a community of passionate, talented photojournalists. From best friend to fiancé, we document the moments that will forever remind you what a wedding day is all about — love. In all that we do, we aim to inspire you to cultivate a one-of-a-kind affair that truly celebrates your unique personality as a couple. We can’t wait to get to know you and hope you’ll get to know us, too!See more
