Overall, I've been satisfied with the company. I reside in Chicago and have purchased items from various locations. However, a green dress I bought in Paris in June 2024 has been a major letdown. The seams have split in several places, especially across the back. I suspect it's not the sewing quality, but rather the fabric choice, which is very light and prone to damage. I've attempted to file a complaint, but the form requires an order number, which I don’t have since it was purchased abroad. I sent a separate email with photos, and I hope the designers will consider fabric durability in the future.
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Discover the 2019 fall winter collection | Gerard Darel
